Thank you for your interest in our online store.
Your privacy is very important to us. In this privacy policy, you will find detailed information on how we handle your data. The administrator of your data is: Szkoła Hanna Kostiukevych company, registered: Poland at ul. Eliasza Radzikowskiego 47c/12, Cracow 31-315 / hanna@kostiukevychcoaching.com.
- Access data and hosting
You can visit our websites without providing your personal data. Each time a website is called up, the server automatically saves only so-called server logs, such as the name of the requested file, your IP address, the date and time of the call, the amount of data transferred, and the requesting internet service provider (access data) and documents the page call.
This data is analyzed solely to ensure the proper functioning of the site and improve our offer. This serves – within the scope of interest assessment – to secure our legitimate interest, which is to properly present our offer. All access data are deleted within seven days after the end of your visit to the site.
Hosting services provided by an external service provider As part of data processing entrusted to us, an external service provider performs hosting and presentation of websites for us. All data, which – as described in this privacy policy – have been collected during the use of our website or in the forms provided for this purpose in the online store, are stored on the servers of this service provider. Processing on other servers only takes place to the extent specified in this privacy policy.
This service provider is based in a country belonging to the European Union or the European Economic Area. - Collection and processing of data for the purpose of contract execution and creation of a customer account
We collect personal data only when you voluntarily provide it to us by placing your order, contacting us (e.g., using a contact form or email) or creating a customer account. Mandatory fields are marked as such because the data contained therein is necessary for us to execute the contract or consider the matter in which you have contacted us, or to create a customer account. Without their provision, the order cannot be completed, a customer account cannot be created, nor can you contact us. What data is collected results from the forms into which data is entered. We use the data provided by you for the purpose of contract execution and answering your inquiries. After the contract has been executed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods specified in tax regulations and the Accounting Act have expired, unless you have expressly consented to the further use of your data or we reserve the right to further use your data in accordance with the law, about which – in such a situation we inform you in this statement. Your customer account can be deleted at any time. To do this, you should send a message to our contact address indicated in the point “Our contact details and your rights” or use the appropriate function in your customer account.
- Data transfer
In order to fulfill the contract, we transfer your data to the courier company responsible for delivery, if this is necessary to deliver the ordered goods. Depending on which payment service provider you choose in the order process, we pass on the payment data collected for this purpose to the credit institution commissioned with the payment and possibly to the payment service provider chosen by us or by you. Some payment service providers collect this data themselves if you create an account with them. In such cases, you must log in to the payment service provider with your access data during the ordering process. The privacy policy of the respective payment service provider also applies in this case.
Some of the payment service providers and couriers we work with are based in a country outside the European Union. Personal data is only transferred to these companies in necessary cases for contract execution.
Data transfer to the courier company If you give us your explicit consent during or after your order, we will pass on your e-mail address and telephone number to the selected courier company on this basis, so that they can contact you before delivery to announce or agree on delivery.
This consent can be withdrawn at any time by sending us a message to our contact address indicated in the point “Our contact details and your rights” or by sending a message directly to the courier company at the contact address given below. After withdrawal of consent, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data for other purposes or unless we reserve the right to further use your data in legally permitted cases, about which – in such a situation we inform you in this statement.
Poland at ul. Eliasza Radzikowskiego 47c/12, Cracow 31-315
- E-Mail-Newsletter
You can unsubscribe from the newsletter at any time by sending us a message with the relevant information or by using the relevant link in the newsletter. After unsubscribing, we will delete your email address, unless you have expressly consented to further use of your data for other purposes or unless we reserve the right to further use your data in legally permitted cases, about which – in such a situation we inform you in this statement.
Advertising sent via email after subscribing to the newsletter If you subscribe to our newsletter, we will use the data necessary for this purpose or provided by you separately in order to regularly send you our newsletter electronically based on your consent.
- Cookies and web analytics
To make our website attractive and to enable the use of certain functions to display suitable products or for market research, we use so-called cookies on various pages. This serves to safeguard our legitimate interest in the optimized presentation of our offer. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser during your next visit (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser to inform you about the use of cookies and decide individually about their acceptance or exclude the acceptance of cookies in certain cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. They are available for the respective browsers under the following links: Internet Explorer™ Safari™ Chrome™ Firefox™ Opera™
If you do not consent to the use of cookies, the functionality of our website may be limited. Use of Google Analytics for web analytics Our website uses Google Analytics, a web analytics service provided by Google Inc. (www.google.com). This serves the protection of our legitimate interest in the optimized presentation of our offer. Google Analytics uses methods that allow an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, your IP address is shortened before further transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser within the framework of Google Analytics is not generally combined with other Google data.
Google LLC is headquartered in the USA and has an EU-US Privacy Shield certification. The current certificate can be found at this link. As part of the agreement between the US and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can prevent the collection of data generated by the cookie and related to your use of our website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=pl
- Advertising through e-marketing tools
Google AdWords Remarketing With Google Adwords, we promote our website in search results and on third-party websites. For this purpose, when visiting our website, a so-called remarketing cookie from Google is automatically left on each visitor’s device, which allows interest-based advertisements to be displayed with the help of a pseudonymous identifier (ID) and based on the pages you have visited. This serves to protect our legitimate interest in the optimal marketing of our website.
Further data processing will only take place if you have consented to Google linking your browsing history and app usage with your account and using information from your Google account to personalize ads displayed on websites. If you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing. For this purpose, Google temporarily links your personal data with Google Analytics data to form target groups.
The Google AdWords Remarketing service is an offer from Google LLC (www.google.com). Google LLC is headquartered in the USA and has an EU-US Privacy Shield certification. The current certificate can be found at the link provided. As part of the agreement between the US and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.
You can deactivate the cookies used for remarketing by clicking on this link. In addition, you can obtain information about the use of cookies and the relevant settings on the Digital Advertising Alliance website.
If you use a Google account and have allowed it to use linked data for personalized advertising, we may use data about the use of various devices of the Google account user for the purpose of improving our services within the framework of anonymous Google Analytics statistics. You can manage this information in your Google account on the My Activity page.
Our contact details and your rights
You have the right to free information about your personal data stored by us, as well as the right to correct, restrict processing, delete these data, or transfer them.
If you request information or have questions about the collection, processing, and use of your personal data, as well as for the correction, blocking, or deletion of data, and to revoke consents granted or to object to the use of certain data, please contact our data protection contact person:
Szkoła Hanna Kostiukevych company, registered: Poland at ul. Eliasza Radzikowskiego 47c/12, Cracow 31-315 / hanna@kostiukevychcoaching.com.
Moreover, you have the right to lodge a complaint with the competent supervisory authority.